Privacy Policy

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LAST UPDATED: July 20, 2024

This Privacy Policy delineates the manner in which Jahse Skincare, along with its affiliates and subsidiaries (“Jahse Skincare,” “we,” “us,” or “our”), collects, utilizes, discloses, and otherwise processes information pertaining to individuals. This Policy governs the collection and processing of personal data when you interact with us via our websites, physical locations (including pop-up events), customer service channels, social media platforms, and other means of communication.

Periodically, we may modify this Privacy Policy to reflect changes in our practices or applicable laws. In the event of such updates, we will amend the “Last Updated” date above. Where modifications are material in nature, we will provide additional notifications, such as posting a statement on our websites or sending you an email notification. We encourage you to review this policy regularly to remain apprised of how your data is managed and the options available to you.

1. Information We Collect
2. How We Use Your Information
3. Targeted Advertising and Analytics
4. Disclosure of Information
5. Transfers of Information to the United States
6. Children
7. Your Privacy Choices
8. Additional Information for Individuals in Specific Jurisdictions
9. Contacting Jahse Skincare

The type and scope of information collected are contingent on how you interact with us. We obtain information through various channels, as outlined below:

Information Provided Directly by You
We collect data directly from you when you:

• Create an account, place an order, subscribe to communications, or engage with our customer service team.
• Submit product reviews, participate in surveys, contests, or engage with us via social media.

Examples of personal data may include, but are not limited to:

• Contact details (name, email, telephone number, mailing address).
• Account credentials (username, password).
• Optional data (social media identifiers, skincare preferences, product reviews, and any information provided in communication with our customer service representatives).

Payment processing is handled by third-party processors; accordingly, your payment information is subject to their privacy policies and security measures.

Information from External Sources
In some instances, we collect data from third parties, such as:

• Other customers who may provide your information for gifting or referral purposes.
• Third-party partners facilitating appointments or fraud prevention.

Automatically Collected Information
When you engage with our websites or stores, we automatically collect various types of data, such as:

• Transaction Information: This may include product details, purchase amounts, dates, and locations of transactions.
• Device and Usage Data: Information about your IP address, browser type, device identifiers, operating system, and browsing patterns (e.g., pages viewed, session duration).
• Cookies and Tracking Technologies: We employ cookies, pixels, and similar mechanisms to collect data about user behavior and preferences, aiding in the enhancement of user experience and personalization of content.

Inferred or Derived Data
We may infer additional information based on the data collected, such as geographic location or consumer preferences, based on past interactions or browsing behaviors.

The information we collect serves several functions, primarily related to the provision of services and enhancement of customer experience. Specifically, we utilize the data to:

• Establish and maintain your account and profile.
• Communicate with you about our products, promotions, and services, as well as to respond to inquiries.
• Process transactions, fulfill contractual obligations, and provide order confirmations or delivery updates.
• Enable user engagement through features such as product reviews or social media integration.
• Conduct contests, promotions, and surveys.
• Personalize content and recommendations based on location, preferences, or purchase history.
• Serve advertisements on third-party platforms that are relevant to your interests (for more details, refer to the Targeted Advertising and Analytics section).
• Perform market research and analyze user activity to improve products and services.
• Detect, mitigate, and address fraudulent or unauthorized activities.
• Comply with legal and regulatory requirements.

We engage third-party service providers to conduct data analytics and display targeted advertisements across digital platforms. These entities may use cookies, web beacons, and other tracking mechanisms to collect data, including:

• IP addresses, device identifiers, browser information, and web activity.
• Behavioral patterns such as pages viewed, items clicked, and transaction history.

This information is leveraged to assess trends, optimize advertising strategies, and deliver tailored content. If you have previously interacted with us (e.g., by making a purchase), we may work with external vendors to display ads based on those prior engagements.

Opt-Out Mechanisms
You may opt out of personalized ads by modifying your browser settings to reject cookies or by visiting the Digital Advertising Alliance at www.aboutads.info/choices. Please note, these preferences are browser-specific and may need to be reconfigured if you access our websites from multiple devices or clear your cookies.

We disclose personal information under the following circumstances:

• Service Providers: Data is shared with service providers who assist with website hosting, payment processing, fulfillment, and customer service, among other functions.
• Marketing and Advertising Partners: We disclose non-personal data to third parties for marketing purposes and to improve the efficiency of our campaigns.
• Legal Obligations: We may disclose information in response to legal requests, regulatory requirements, or to protect our rights and interests.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.
• With Your Consent: We may share data with third parties when expressly authorized by you.

We may also aggregate or anonymize data such that it is no longer identifiable, for analytical and marketing purposes.

Jahse Skincare operates within the United States, and personal data is processed on U.S.-based servers. Where necessary, we take steps to ensure adequate data protection for international transfers, including the use of European Commission adequacy mechanisms or by obtaining your consent.

Our websites are not intended for children under the age of 18. If you become aware that a child under the age of 18 has provided us with personal information, please notify us at shop@jahsesc.com.

Account Management
You can modify or delete your account information by logging into your profile on our website. To deactivate your account, please email us at shop@jahsesc.com.

Marketing Communications
You may opt out of promotional emails or text messages by following the unsubscribe instructions in those communications. Non-promotional transactional messages (such as order confirmations) will continue to be sent as required. You can also manage push notification preferences through your browser settings.

Cookies and Tracking
To manage cookies, adjust your browser’s settings. Disabling cookies may impair certain website functionalities.

Individuals in certain U.S. states, including California, Colorado, and Virginia, may have additional privacy rights. Please refer to our U.S. State Privacy Notice for further details regarding your rights under state laws.

Should you have any questions or concerns regarding this Privacy Policy, you may reach us via email at shop@jahsesc.com.